Website FAQs
Web Design, WordPress and SEO FAQs
Straight answers to the questions I’m asked most about web design, WordPress, WooCommerce, SEO, pricing and support. Can’t see yours? Just ask.
Everything here is written in clear, simple English to help you understand how I work and what to expect. If your question isn’t covered, send me a message.
Services and what I offer
What services do you offer?
I provide web design, WordPress development, WooCommerce shops, SEO, Local SEO, content creation, plugin development and ongoing website support for UK businesses. That covers everything from full site builds to improvements, technical fixes and long-term maintenance.
Web design and rebuilds
Can you redesign or rebuild my existing website?
Yes. I rebuild older or underperforming websites with better UX, clearer layouts, stronger messaging and improved SEO, while keeping your branding, content and domain intact.
How long does a typical website project take?
Most small business websites take around 2 to 5 weeks, depending on the size of the project, the features needed and how quickly content is provided.
Can you handle hosting and domain setup?
Yes. I run my own reliable UK business server, powered by 100% renewable energy. I also set everything up and safely migrate your existing website if needed.
What types of websites do you build?
I create fast, modern and accessible websites for UK SMEs, including brochure sites, service-led sites and full ecommerce stores using WordPress and WooCommerce.
Do you work with modern WordPress page builders?
Yes. I build new projects using clean, flexible WordPress setups with custom CSS and performance-focused development, so your website is easy to manage and loads quickly.
SEO and local SEO
Can you help my website rank higher on Google?
Yes. I provide technical SEO, content optimisation, speed improvements and Local SEO for UK businesses. Rankings take time, but clients typically see measurable improvements in visibility and enquiries within a few months.
What’s included in your SEO work?
SEO includes keyword optimisation, metadata, headings, UX improvements, schema, internal linking, indexing fixes and Google Business Profile optimisation.
Do you provide Local SEO for the North East?
Definitely. I work with businesses across Teesside, North Yorkshire and surrounding areas, as well as nationally, to improve local visibility, website traffic and footfall.
WordPress fixes and support
Can you fix issues on my WordPress site?
Yes. I fix broken layouts, plugin conflicts, theme problems, slow loading, CSS issues, WooCommerce errors and general maintenance issues.
Do you offer ongoing WordPress support?
Yes. Support is available as one-off fixes or as monthly plans that include updates, monitoring and ongoing improvements.
Can you help if my website has been hacked?
Absolutely. I remove malware, clean the installation, secure WordPress and help prevent future problems.
Custom development and plugins
Do you build custom WordPress plugins?
Yes. I develop bespoke plugins and modules tailored to your business requirements and workflow, so your website can do exactly what you need.
WooCommerce shops
Do you build WooCommerce shops?
Yes. I create fully featured WooCommerce stores with secure checkout, delivery options, subscriptions, stock logic and custom functionality.
Can you customise WordPress for specific needs?
Absolutely. I build custom delivery logic, stock systems, multi-location shipping, subscriptions, advanced messaging and other specialist features.
Can you migrate my online shop from another platform?
Yes. I migrate shops from Shopify, Wix and older WordPress installs while keeping products, customers, orders and SEO value intact.
Do you optimise product pages for SEO?
Yes. I optimise product metadata, content, schema and internal linking to improve search rankings and conversions.
Will you show me how to update my shop?
Of course. I provide simple walkthroughs so you can confidently manage products, orders and content.
Working with small businesses
Do you work with small businesses?
Yes. Most of my clients are small and medium-sized UK businesses who want a professional, reliable website without agency-level cost or complexity.
Pricing, extras and getting started
How do you price your work?
Pricing depends on the scope and features of your project, but every quote is transparent with no hidden costs. I also offer phased builds to suit different budgets.
Do you offer photography, content or branding help?
Yes. I support clients with photography, content writing, messaging and layout guidance, with full business branding if required.
How do I get started?
Just send a quick message on the contact page with your goals, and I will advise the best next step for your budget and timescales.
UK web design and SEO
Ready for a website that brings in enquiries?
Talk to a UK web designer who replies personally, with straight advice, no jargon and no pressure.